8/04/2011

And, THIS Is Why I Don't Fly

We're not off to a very good start with our extreme shopping experience. Amanda got up at 3:00 a.m. to catch a 6:00 a.m. flight out of Phoenix. They boarded the plane and shortly after received the announcement of  'there is a mechanical issue but we should have it resolved in about 10 minutes.' --- 30 minutes later, the airlines had all the passengers deboard the plane and instructed them to rebook a different flight.

The next two flights leaving Phoenix were scheduled to depart at 9:25 and another one at 11:40. Amanda rebooked for the 11:40 because there was only standy available on the 9:25 flight. She put her name on standby, but of course, was not called. So, she is still in Phoenix as I type this, waiting for the 11:40 flight. She won't arrive in Dallas until 4:10.

The entire day has been completely wasted and she is having to spend 7 hours hanging out at the airport.
When you fly, you are at the mercy of the airlines, so like I said, this is why I don't fly. What a pain!
Amanda and I spent lots of time  finding a direct flight from Phoenix to Dallas that didn't have layovers in Memphis and Denver, yet here we are, succumbing to the airlines and their incompetence. Guess they didn't have another plane they could have used? And, what is up with telling passengers THEY are responsible for rebooking a different flight? Unbelievable. Or, as Henry says, really not unbelievable at all. Ugh.

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